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Independence Day Froyo Promotions

When you think of 4th of July, aka Independence Day, what comes to mind? Probably at least one of the following: Parades, fireworks, picnics, the annual hot dog eating competition, frozen drinks, frozen treats, and hot weather. With Memorial Day, another patriotic holiday, so close to the Fourth of July, summer is the perfect time… Read more »

Reliant Foodservice 2018 Product Expo Recap

Reliant Foodservice held its annual product show at the Anaheim Hilton on June 2, 2018. Based in Temecula, CA, Reliant Foodservice is a leading distributor of products for the frozen yogurt, juice and smoothie, and specialty coffee retailers on the West Coast. The product show featured 80 manufacturers. In response to the increasing demand for… Read more »

Froyo Gives Back to the Community, 2018 Edition

Happy National Frozen Yogurt Month! This is the time of year that we like to take the time to recognize froyo shops that give back to the community and worthy causes. We applaud those frozen yogurt shops that have made a difference by sponsoring kid’s sports teams, holding fundraisers, treating veterans, law enforcement, teachers and… Read more »

Creative Froyo Toppings, 2018 International Edition

Do you love creative, unusual frozen yogurt toppings? We created this list to recognize froyo shops that offer interesting toppings, challenge other shops to offer interesting toppings, and be a resource for frozen yogurt fans who want to learn about innovative frozen yogurt shop offerings. P.S. If you’re looking for creative froyo flavors, see our earlier… Read more »

Creative Froyo Flavors That We’d Love to Try, 2018 Edition

We love seeing creative frozen yogurt flavors so much that we take the time to track new flavors. We would also like to recognize frozen yogurt shops that are flavor development leaders. These are creative frozen yogurt flavors that we’d like to try. Flavors Outside the US My Froyoland in India (@myfroyoland) developed several exotic local… Read more »

Should Your Frozen Yogurt Shop Be Using Mystery Shoppers?

What do Orange Leaf, Pinkberry, sweetFrog, Yogurtland, and Yogurtology have in common? The obvious answer is that they are all frozen yogurt chains. What’s not as well known is that each uses mystery shoppers to better understand the customer experience. Mystery shopping services are relatively affordable, even for single location restaurants. The Mystery Shopping Process… Read more »

Introducing Our Newest IFYA Expert, Dawn Stanley, Vice President of Sweet Chills Brands

We are thrilled to welcome Dawn Stanley, Vice President of Sweet Chills Brands, to our panel of frozen yogurt industry experts. Dawn’s areas of expertise include frozen yogurt store operations management, training, product development, and marketing. At Golden Spoon, she served as a corporate trainer, wrote employee and franchise owner manuals, owned several frozen yogurt… Read more »

Getting the Most Out of Customer Satisfaction Surveys

Few frozen yogurt shops run customer satisfaction surveys. Most frozen yogurt shop owners feel like they are too busy running the shop to bother with surveys and few have experience administering surveys. While froyo shop owners may emphasize customer service to their employees, do they really know how customers feel about the shop? Yes, you… Read more »

IFYA Members Now Eligible for Special Offers & Discounts from ADP

International Frozen Yogurt Association has partnered with ADP to offer a valuable new membership benefit. IFYA members are now eligible for the following savings: 25% discount on payroll processing Free months of payroll processing or ADP’s current promotion Waived implementation fees “Our association’s mission is to help frozen yogurt store operators. One of the key… Read more »