Posts By: IFYA Administrator

Getting the Most Out of Customer Satisfaction Surveys

Few frozen yogurt shops run customer satisfaction surveys. Most frozen yogurt shop owners feel like they are too busy running the shop to bother with surveys and few have experience administering surveys. While froyo shop owners may emphasize customer service to their employees, do they really know how customers feel about the shop? Yes, you… Read more »

IFYA Members Now Eligible for Special Offers & Discounts from ADP

International Frozen Yogurt Association has partnered with ADP to offer a valuable new membership benefit. IFYA members are now eligible for the following savings: 25% discount on payroll processing Free months of payroll processing or ADP’s current promotion Waived implementation fees “Our association’s mission is to help frozen yogurt store operators. One of the key… Read more »

IFYA Announces Two New Advisory Board Members

Two new advisory board members have been appointed to our advisory board. The new members are Brad Smith, Director of Purchasing, and Ryan Camara, Marketing Coordinator, both at Southwest Traders. “Brad and Ryan bring two different perspectives. Brad is a seasoned frozen yogurt distribution executive. Ryan is new to the frozen yogurt industry, but he… Read more »

Easy Breezy Opens New Location in San Francisco, Earns Prestigious Three Swirls from IFYA’s Swirl of Honor Program

We are proud to welcome our newest member, Easy Breezy Frozen Yogurt (West Portal, San Francisco, CA), to the Swirl of HonorTM program. Easy Breezy recently opened in the West Portal neighborhood of San Francisco. The shop earned three swirls, the maximum possible number of swirls, based on frozen yogurt quality, store cleanliness, superior customer… Read more »

Yogurtland Introduces Two New Ice Cream Flavors for March

Yogurtland has introduced two new flavors for March. First, following the success of their Oreo Cookies and Creme ice cream, Yogurtland brings you a new Mint OREO Cookies & Crème Ice Cream, combining real OREO chocolate cookies, mint and vanilla for a perfectly creamy ice cream. The second flavor, Strawberries and Cream ice cream, brings together… Read more »

Southwest Traders 2018 Product Show Highlights

Billed as “the largest frozen yogurt, ice cream and topping show in the nation,” Southwest Traders 2018 Product Show was held at the Universal City Hilton on March 1-2, 2018. This year’s theme was “Globally Connected, Locally Invested.” Southwest Traders chose the theme to highlight its global sourcing of new and innovative products. The keynote… Read more »

Advice on Visual Design for Your Froyo Shop

Sad to say, it isn’t unusual for us to see examples of frozen yogurt copyright infringement on websites, social media, and other public places. Some offenders seem to constantly reuse other people’s artwork and photos without attribution or permission. They’ll even go as far as to use image editing software to remove the owner’s logo… Read more »

Common Mistakes of New Froyo Shop Owners

Many new froyo shop owners are new to the restaurant industry. The good news is that running a frozen yogurt shop is less complex than running a restaurant that serves cooked food. The bad news is that the simplicity and low entry barriers of the frozen yogurt model attract many more competitors. We’ve visited and talked… Read more »

Valentine’s Day and Frozen Yogurt

Valentine’s Day and frozen yogurt go hand in hand. People often go on froyo dates and some even get married or engaged at frozen yogurt shops. Frozen yogurt shops are fun, casual, non-threatening venue to spend quality time with family, friends, and significant others. There are so many Valentine’s themed toppings and decorations around that… Read more »