We didn’t want to leave out Canadian frozen yogurt shops and Canadian reviews. Google Reviews also seemed to have the most reviews out of the different review sites in Canada, so we looked at Google Reviews to find the highest rated froyo shops. If there was a tie in terms of the average rating, we… Read more »
Posts Tagged: customer reviews
Tips for Responding to Negative Online Reviews
In our last post, What Froyo Shops Need to Know About Customer Reviews, we covered the importance of reviews and discussed which review sites are the most important. In this post, we provide advice on how to manage reviews, specifically negative reviews. The good news is that by responding appropriately to a negative review, businesses… Read more »