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Creative Froyo Flavors That We’d Love to Try, 2018 Edition

We love seeing creative frozen yogurt flavors so much that we take the time to track new flavors. We would also like to recognize frozen yogurt shops that are flavor development leaders. These are creative frozen yogurt flavors that we’d like to try. Flavors Outside the US My Froyoland in India (@myfroyoland) developed several exotic local […]

Should Your Frozen Yogurt Shop Be Using Mystery Shoppers?

What do Orange Leaf, Pinkberry, sweetFrog, Yogurtland, and Yogurtology have in common? The obvious answer is that they are all frozen yogurt chains. What’s not as well known is that each uses mystery shoppers to better understand the customer experience. Mystery shopping services are relatively affordable, even for single location restaurants. The Mystery Shopping Process […]

Getting the Most Out of Customer Satisfaction Surveys

Few frozen yogurt shops run customer satisfaction surveys. Most frozen yogurt shop owners feel like they are too busy running the shop to bother with surveys and few have experience administering surveys. While froyo shop owners may emphasize customer service to their employees, do they really know how customers feel about the shop? Yes, you […]

IFYA Members Now Eligible for Special Offers & Discounts from ADP

International Frozen Yogurt Association has partnered with ADP to offer a valuable new membership benefit. IFYA members are now eligible for the following savings: 25% discount on payroll processing Free months of payroll processing or ADP’s current promotion Waived implementation fees “Our association’s mission is to help frozen yogurt store operators. One of the key […]

IFYA Announces Two New Advisory Board Members

Two new advisory board members have been appointed to our advisory board. The new members are Brad Smith, Director of Purchasing, and Ryan Camara, Marketing Coordinator, both at Southwest Traders. “Brad and Ryan bring two different perspectives. Brad is a seasoned frozen yogurt distribution executive. Ryan is new to the frozen yogurt industry, but he […]

Yogurtland Introduces Two New Ice Cream Flavors for March

Yogurtland has introduced two new flavors for March. First, following the success of their Oreo Cookies and Creme ice cream, Yogurtland brings you a new Mint OREO Cookies & Crème Ice Cream, combining real OREO chocolate cookies, mint and vanilla for a perfectly creamy ice cream. The second flavor, Strawberries and Cream ice cream, brings together […]

Southwest Traders 2018 Product Show Highlights

Billed as “the largest frozen yogurt, ice cream and topping show in the nation,” Southwest Traders 2018 Product Show was held at the Universal City Hilton on March 1-2, 2018. This year’s theme was “Globally Connected, Locally Invested.” Southwest Traders chose the theme to highlight its global sourcing of new and innovative products. The keynote […]

Advice on Visual Design for Your Froyo Shop

Sad to say, it isn’t unusual for us to see examples of frozen yogurt copyright infringement on websites, social media, and other public places. Some offenders seem to constantly reuse other people’s artwork and photos without attribution or permission. They’ll even go as far as to use image editing software to remove the owner’s logo […]