Online and Mobile Ordering for Frozen Yogurt Shops

We’re always on the lookout for restaurant technology for frozen yogurt shops. More customers are placing online and mobile orders than ever, creating new opportunities for frozen yogurt shops.

While frozen yogurt shops can’t physically grow larger easily, in the digital age, brick-and-mortar parameters don’t need to limit business goals. Online ordering websites and mobile applications like BiteHeist make transactions easy and increase profit margins since many take-out diners buy more food but require less service than traditional customers.

Both online and mobile ordering are perfect for the busy customer.  With BiteHeist, customers can order ahead to remove any wait in-store and get back to their hectic schedules.  This makes it easier than ever for the busy parent to swing by, grab the treat and pick up the kids with a few taps on their phones.

Follow the customers

Most restaurateurs would opt to open a restaurant on a bright, open street corner in a pedestrian-friendly neighborhood. After all, they want to be where people are. Currently, that bright, open street corner isn’t a physical place; it’s online. About 43% of consumers have placed a takeout or delivery order online, according to research from the National Restaurant Association.

Mobile ordering is a way to meet diners where they’re comfortable. According to the Restaurant Social Media Index, 65% of location-based tracking on social media comes from restaurants. That means your customers have already integrated technology into their dining experience.

Offering online and mobile ordering means you’re occupying prime digital real estate, and that’s what really matters to diners.

Communicate with ease

Ordering by phone typically takes five-to-eight minutes, according to the National Restaurant Association. And staff can only receive one order at a time.

With BiteHeist, ordering doesn’t require any staff time, and customers will never encounter a busy signal. They can spend as much time as they like exploring the menu and creating their customized cup of frozen yogurt.

BiteHeist currently works with Bahama Buck’s in Florida to help increase traffic with a store that does not have drive-thru. BiteHeist users are able place the order on their phones just as easy as going through the drive-thru.

Bigger tickets

Reducing the pressure of ordering by ordering a web or mobile experience puts customers at ease, and relaxed customers tend to make more purchases.

BiteHeist customers reported take-out sales grew 30% using the technology, meaning a $16 order becomes a $21 order with online or mobile ordering. Furthermore, BiteHeist users spend 60% more than dine-in customers and require limited staff interaction, according to an established BiteHeist restaurant.

The exact increase in sales depends on the restaurant, but across the board, online ordering users are reporting the upward trend. Customers also place more orders. A Deloitte study reveals customers buy from a restaurant 6% more frequently after they start using technology to place their orders.

BiteHeist is ready to receive those repeat customers with a tool that saves their choices. “BiteHeist remembers people’s past orders,” Kyle Bagley, founder of BiteHeist said. “A user can place an order with as little as six clicks.”

Stay ahead of the curve

Adopting online ordering is no longer a risk. Its advantages are tried and tested. Online ordering is set to overtake phone ordering, according to The Huntington Post, meaning consumers expect the convenience of online ordering. The only risk that remains is falling behind the competition.

Special Offer for the IFYA

BiteHeist is offering a special for IFYA members until March 1, 2017.  Take $150 off of the setup price to help get your ordering system up and running. Just mention the IFYA to BiteHeist.

About BiteHeist

BiteHeist was created to give any restaurant the expensive technology used by larger chains. After learning Panera Bread and Starbucks spent over $100 million each on their ordering technology, the founder knew other restaurants would want this same technology but for an affordable price.  At $49 per month, a shop can allow orders placed on iPhones, Androids, web, mobile web, tablet web, etc. and enjoy in the increased revenue that comes with the convenience.

Watch this video to see how BiteHeist works: